Connect provides insight into effectively linking your people’s role accountabilities and company training and development strategy to delivering on business objectives - safety, revenue, profitability, quality, cost, on time performance, customer satisfaction.
Organisations that best leverage both the current skills and future potential of their people create competitive advantage. Connect helps you to develop concrete action plans to do this.
We also have strong connections to experts in process improvement, leadership team / sales team development and the intelligent use of psychometrics to enhance performance.
Productivity and success in business comes in a large part from people knowing what they are accountable for. A facilitated discussion with the key stakeholders will draw out what needs to be done, both at the individual level and the team level.
This allows a greater level of understanding and agreement on role accountabilities. This understanding may well impact position descriptions as well as management decisions on the people resources needed to enact business plans and strategy. It certainly will impact management thinking around future hiring decisions.
Applications include - critical business decision that needs to be made, complex situation that needs to be better understood, root cause that needs to be found and risks to plan that need to be uncovered.
Use of an impartial facilitator can help alleviate the potential problem of individual stakeholders attempting to steer the discussion towards a personal agenda. The process also helps create buy-in to previously made management decisions. Well known thinking processes (Kepner Tregoe and Lean) are used to facilitate the process.
“Dan was engaged by EDMI after being referred by a mutual connection. We are experiencing rapid, unprecedented growth and had a need to improve what we do and how we do it so we could ensure our ability to reliably deliver on our customer promise. The key objective of the assignment was to help EDMI drive towards having a scalable, lean, agile supply chain and service delivery capability led by a focused, disciplined and accountable team. Dan, through a series of consultative workshops and task analysis, provided a number of tangible and real recommendations along with a clear, concise action/implementation plan to improve our operational processes and our overall results. We are in the process of implementing the majority of Dan's recommendation”Mark Gibson, former Supply Chain Manager, EDMI